BigM One-Year Limited Warranty on Solar Light Products

Thank you for choosing BigM Solar Light products. At BigM Canada, we are dedicated to providing high-quality products and outstanding customer service. This limited warranty applies to BigM Solar Light products purchased through BigM Canada (bigmcanada.com) and is valid for one year from the date of purchase.

Coverage

BigM Canada warrants that its solar light products will be free from defects in material and workmanship under normal use for a period of one year from the purchase date. During this period, if a defect arises and a valid claim is received, BigM Canada will, at its option, either:

1. Repair the defective product at no charge, using new or refurbished replacement parts.

2. Replace the product with a new or refurbished product of equivalent value and functionality.

Conditions of Warranty

This limited warranty applies only to products purchased directly from BigM Canada or an authorized dealer. To qualify, customers must provide proof of purchase, such as a receipt or order confirmation.

 

The warranty covers defects in materials and workmanship under normal usage conditions and does not apply in the following cases:

• Damage resulting from accident, misuse, abuse, or negligence

• Improper installation, improper maintenance, or failure to follow product instructions

• Modification or tampering with the product

• Environmental damage from weather, water, or other natural elements beyond the product’s specified limitations

 

Warranty Claim Process

If you believe your product is defective, please contact our customer support team at BigM Canada with your order information, a description of the issue, and any supporting photos or videos. Our team will review your claim and determine the best course of action. If your claim is approved, we will provide instructions on how to proceed with the repair or replacement process.

 

Limitations and Exclusions

This warranty is limited to the original purchaser and is non-transferable. It does not cover any incidental or consequential damages or costs, including installation, removal, or reinstallation of the product. Some regions do not allow limitations on implied warranties or exclusion of incidental or consequential damages, so the above limitations may not apply.

Final Note

At BigM Canada, we strive to provide reliable solar lighting solutions and excellent customer service. This warranty ensures that your investment in BigM Solar Lights is protected, allowing you to enjoy durable and dependable lighting for years to come. For any additional questions, please reach out to our customer support team, who will be happy to assist you.

 

Thank you for choosing BigM Canada (bigmcanada.com)!